WHO'S GOING TO DELIVER THE PACKAGE TO ME?

The shipment of goods is carried out by the DHL Worldwide e-package service and DHL partners for deliveries.

HOW SOON WILL I GET MY ORDER?

Immediately available products are usually delivered within 1 to 2 working days for European Union and 3 to 4 working days for other World countries.

IS THE DELIVERY FREE OF CHARGE?

Za kupnje u Republici Hrvatskoj trošak dostave iznosi 6 €.

Za narudžbe u Europskoj Uniji dostava iznosi 15 €.

For orders in countries not in the EU, shipping cost is 20€.

WHOSE COST IS THE COST OF RETURN?

The cost of return is paid by the buyer.

HOW TO TRACK YOUR ORDER?

DHL will post SMS and email on the day of delivery to the mobile number and email address specified during the ordering.

CAN MY SHIPPING ADDRESS BE DIFFERENT FROM MY ACCOUNT ADDRESS?

Of course you can place your order at an address that is not the same as the account address. For example, to your workplace. Simply select the payment method and enter the desired delivery address in the "Delivery Address" field.

HOW CAN I BE SURE I EXECUTED MY ORDER CORRECTLY?

If you want to check if the order has been processed correctly, you can see this in the order confirmation sent by e-mail. If you have more questions regarding the order, you can contact us at any time by e-mail at [email protected], we will be happy to help you.