Koleks d.o.o. undertakes to provide protection to customers' personal data, by collecting only the necessary, basic information about customers/ users that are necessary to fulfil our obligations; informs customers about how to use the collected data, regularly gives customers the opportunity to choose how to use their data, including the possibility of deciding whether or not to remove their name from lists used for marketing campaigns. All user data is strictly kept and is only available to employees who need this information to do their job. All Q SHOES employees and business partners are responsible for respecting the privacy principles.

Ordered products can be easily and safely paid for with one of stated options and each of the stated options is safe:

1.  Credit and debit cards

2.  PayPal

3. Wire transfer / Bank transfer / E-banking

1. Credit and debit cards

We offer payment with these credit or debit cards: Visa, MasterCard, Maestro, American Express, Diners and Discover via WSPAY 

WSPay is a secure system for online payment, real-time payment, credit and debit cards and other payment methods. WSPay provides the customer and merchant with secure registration and transfer of entered card data, which is confirmed by the PCI DSS certificate that WSPay has. WSPay uses SSL certificate 256 bit encryption and TLS 1.2 cryptographic protocol as the highest levels of protection when writing and transferring data. Data entry is always protected by SSL 256 bit encryption, and the transfer itself can take place only by TLS 1.2 encryption

Protection of personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council No. 2016/679-Regulation and the implementation of the General Data Protection Regulation.As the executor of the authorisation and collection of credit cards, WSPay treats personal data as a processor and treats personal data in accordance with the General Data Protection Regulation of the European Parliament and the Council no. 2016/679 and according to the strict rules of the PCI DSS L1 regulations on the protection of data registration and transfer.

Personal data used for the purpose of authorization and collection, ie in the performance of obligations under the Agreement or under the Agreement, are considered confidential data. WSPay does not process or use this personal data except for the purpose of enforcing the authorization and collection agreement. WSPay guarantees the fulfillment of all conditions set by the applicable regulations on personal data protection for personal data processors, and in particular the taking of all necessary technical, organizational and security measures, and this is especially confirmed by the PCI DSS L1 certificate.

2.  PayPal

The protection of your financial data is absolutely necessary when buying online. Whether it's e-commerce, sending money, or buying with debit and credit cards online, PayPal provides extreme security to protect your transactions. Transactions are tracked 24/7, and secure technology encryption helps keep your online transactions safe from start to finish.

3. Wire transfer / Bank transfer / E-banking

By wire transfer, general payment slip / E-banking (at the counter of the post office, Fine, banks, etc.) to giro account IBAN: HR242340009111046821 Privredna banka Zagreb d.d. with an indication of payment for the web shop. Payments can be made via Internet banking. Detailed payment instructions will be sent to your e-mail after completing the order. After payment, send the confirmation to [email protected]; under the note, write the name, surname and offer number: The order for ordering begins after receipt of payment, and the delivery period is valid from that moment!